The Inquiry Newsletter The Inquiry, Frontier Associates' monthly newsletter, is a collection of practical writings on personal and organizational productivity. The name The Inquiry comes from our view that a primary source for producing extraordinary results lies in asking effective questions. Thus, while articles will certainly share our experiences, viewpoints, and models, we offer them not as answers but as a place to begin to explore what might work in your particular circumstance. Each newsletter is a short article on a specific, immediately useful topic, typically an inquiry into a specific aspect of producing results in organizations. The articles usually stand on their own, although a single subject such as teambuilding or effective meetings may be explored in a series of articles. The Inquiry articles are grouped into categories by topic: Producing Results Focus on what it takes to produce results. Powerful Coaching Helping others be more effective. Personal Productivity Increasing productivity in your own life. Effective Meetings Tips on having meetings be more productive. Conversational Sales Sales for everyone, especially those who don't like sales! Conversation Management Principles and techniques for effectively managing conversations. Management A new approach to helping a group produce results.   Managing the Generations Effectively managing multiple generational perspectives and conflicts. High Performance Teams How to form and lead an extraordinary team. Resolving Conflict Handling interpersonal complaints and conflicts. Leadership Being at the head of an organization. Organizational Transformation Not just change, but something entirely new. (includes culture change and mergers and acquisitions) Strategic Planning Planning the future from the future. Negotiation Operating with a common commitment, rather than as rivals. Customer Service Creating an experience of quality service.   Case Studies Real-life examples that illustrate the ideas presented in The Inquiry. Our intention is that The Inquiry serve our readers. We welcome and encourage your feedback. Please send comments, ideas, concerns and questions to newsletter@frontier-assoc.com.