Frontier Associates, Inc.

Workshops
Frontier's workshops deliver experiences that teach and transform. They do not just communicate data and new information, but are designed to cause breakthroughs in people's ability to produce results in specific areas.
In each workshop, participants use real-life situations as examples in group processes. This learner-centered, hands-on approach creates sustained, energizing improvements in individual, departmental, and organizational performance. They are conducted in a highly interactive and professional manner, with due consideration for the multiple ways in which adults learn.
The Effective Leader Program
Three of Frontier's most popular workshops combined into one coordinated curriculum: Communications Workshop, Management Workshop and Leadership Workshop. In this program, you'll learn how to produce breakthroughs with others, particularly when you can't tell them what to do. [more]
Successfully Managing the Generations
This half day seminar will show you have to combine the strengths of the multiple generations in the workplace, without having to memorize long list of generarional characteristics. [more]
The CEO Forum
Are you in a professional services firm and looking for a way to provide added value for your clients? This one-day workshop, designed specifically for C-level leaders, may be the answer.
Producing Breakthroughs
One of Frontier's most powerful workshops, Producing Breakthroughs is described by one CEO-participant as "An incredibly tough-minded body of distinctions." This approach enables people to create viable, out-of-the-box solutions against seemingly impossible odds. Participants are asked to bring into the workshop, a real obstacle which they or their organization consider impossible to overcome.
Conversational Sales
Sales can be a joy and a delight when customers are truly served and empowered. This workshop moves a sales team to peak performance not by teaching tips and techniques, but by coaching participants to cause a comprehensive and bold revamping of the entire sales process, from the first hello to closing the deal.
Conducting Effective Meetings
Up to 70% of time spent in meetings is considered by participants to be unproductive. By learning Frontier's powerful effective meeting process, people learn to design meetings that become a source of direction, collaboration, and accomplishment rather than something to avoid, tolerate or rush.
Coaching Workshop
Learn when and how to use coaching, mentoring, and counseling skills with others in order to achieve desired results.
Cooperative Negotiation
Often misunderstood, win:win negotiation really does work, and is not just a positive spin on the non-choice between forcing a solution on someone else or selling out one's own principles. Participants gain new capacities to create true consensus and have all parties leave the negotiation with the experience of being heard and contributing to the solution.
Outstanding Customer Service
What used to be a simple job has become complex and sophisticated, driven by customer demands and increasingly competitive offerings. In this workshop, participants learn to deliver outstanding service in tangible areas such as response time and problem resolution, as well as intangible areas such as tone of voice, creating trust, and an authentic sense of concern.
The Game of Work
Transform your relationship with work and results to one of empowerment and fun.
Effective Management
The exceptional manager is able to consistently empower his or her direct reports to produce results. This workshop is designed to produce breakthroughs in the participants' ability to support others in producing breakthroughs, thus fulfilling his or her role as manager.
The Leadership Workshop
Today's leaders are called upon to not only solve problems, but also to lead their organizations through a maze of often conflicting values and paradoxical choices. This workshop produces breakthroughs in ability of participants to generate buy-in and lead an organization in creating and fulfilling an inspiring future.
Powerful Communication
In today's rapidly changing world, communication, more than ever, is at the heart of being effective, for leaders, managers, and their direct reports. This workshop dramatically improves everyone's ability to communicate powerfully and produce exceptional results.